QUESTION:
I want to have a golf club headcover made for my driver that looks like me. Similar to what Ian Puolter has.
ANSWER:
Answer by engage
Can we start with your background and what brought you to Club Car?
First of all, I’ve been in the golf industry since 1979. I worked with E-Z-GO from 1979 to ‘94, mostly in a financial capacity. I left E-Z-GO in 1994 when I was named president of Textron Turf Care, which was then known as Jacobson Textron. I left Textron in 2000 after 25 years with the company.
My wife and I had some property in Charleston, and we decided to relocate and build a house there. I kept myself busy by getting involved with the boards of a couple of companies and brokering for Textron Financial’s Golf Division . Then, lo and behold, I got a phone call from Mont Miller, who was then CEO of Club Car. He wanted to know if I was interested in being CEO of Club Car. The common thread through all those years has been Herb Henkel, who was president of Textron before becoming Chairman of Ingersoll-Rand. So I had worked with him when I was with Jacobsen and E-Z-GO.
So you were already known up and down the line?
Yes. I had also known the President and Chairman of Ingersoll-Rand for a number of years.
What events or accomplishments were noteworthy while you were with Jacobsen/Textron?
We completely revamped the product line and successfully completed a number of acquisitions, including Bunton and Ransomes, which proved to be very strategic to the company’s growth.
What is your title now?
President and CEO
Is Mr. Henkel still President of IR?
He is Chairman, President and CEO of Ingersoll-Rand, which is a $ 9 billion corporation.
How does that company compare with Textron?
In terms of revenues, I’d say the two are comparable.
Did IR give you any specific goals or objectives that they would like to see or did they leave that largely in your hands?
IR wants to double the size by the year 2005.
IR itself, not Club Car?
No, the expectation is that each business unit would double.
Now that’s a rather healthy objective. Did they mention that to you before you took the job?
No, as a matter of fact they did not.
What surprises were here when you came? The biggest surprise?
I guess the biggest surprise – remember now, I spent 15 years competing against Club Car – I guess the biggest surprise was how well received I was by the people at Club Car. The welcome that I got from our associates, from customers, from distributors was amazing. I had a preconceived idea that they were not going to be happy with me coming in, but to their credit – and my delight – I was wrong.
Because of an E-Z-GO and Textron background?
Sure.
Of course there is not a lot of trading back and forth between Club Car and E-Z-GO.
Actually, I guess there was some trading back and forth on an engineering level and a few sales positions, but not much else. And I guess the one thing that I failed to consider was the fact that I hadn’t worked for E-Z-GO directly for about 6 or 7 years, and a lot of people I knew and competed against in Club Car had retired. All in all, there were a lot more new faces than I had anticipated.
Was the caliber of people as high as you had expected?
Higher! It’s the highest quality organization I have ever seen.
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